Terms and conditions
TERMS AND CONDITIONS – MAISON LIORÉ
1. Introduction
1.1 These Terms apply to the use of our Website or the purchase of Products offered through our Website.
1.2 Defined terms and interpretations applicable to these Terms are set out in section 26.
2. Acceptance
2.1 You represent and warrant that:
(a) you are a natural person and at least 18 years old;
(b) you have the legal capacity to enter into a legally binding contract with us; and
(c) you are not prevented by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.
2.3 You represent and warrant that you have not:
(a) been convicted of a criminal offence relating to computers or the internet; and
(b) previously been refused Products or access to the Website.
2.4 We reserve the right to refuse you access to our Website where we consider such refusal necessary or appropriate.
2.5 By placing an order, you confirm that:
(a) you have carefully and fully read these Terms;
(b) you offer to purchase the Order exclusively in accordance with these Terms;
(c) any Order Confirmation is made solely on the basis of these Terms; and
(d) you agree to be legally bound by these Terms.
2.6 If you do not agree to these Terms, you must not use the Website or purchase any Products.
2.7 You must expressly agree to these Terms in order to:
(a) provide information to or via our Website; or
(b) purchase a Product.
2.8 By visiting our Website, purchasing Products, or agreeing to these Terms:
(a) you also agree to our Privacy Policy; and
(b) you agree to comply with our Acceptable Use Policy (see section 12 below for further details).
2.9 We recommend that you print a copy of these Terms and Conditions for future reference.
2.10 If you do not agree to these Terms and Conditions, you may not place an order or communicate with us.
3. Personal Use
You acknowledge that you will use the Website solely to purchase Products for your own personal and non-commercial use, acting as principal and not as an agent or on behalf of another person.
4. Price
4.1 The prices of Products on our Website include delivery costs but exclude any fees, taxes, duties, levies, or similar governmental charges (“duty unpaid and untaxed”).
4.2 All duties, fees, levies, taxes, customs charges, or other governmental charges and declarations for the import of the Products to the delivery address are your responsibility and are not included in the price of the Products.
Deliveries may, in individual cases, result in additional costs for which the seller is not responsible and which shall be borne by the customer. In addition to shipping costs, such costs may include import duties or value-added tax (VAT), as the goods are shipped from a non-EU country (China). You are advised to consult our customer service before placing your order to determine whether customs duties apply to a specific Product.
Customs duties or import taxes are not paid by us and are the sole responsibility of the buyer. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import.
As import regulations vary by country, you must check the applicable customs and import duties in your country before placing your order. It is the buyer’s responsibility to ensure full compliance with all laws and regulations of the importing country upon receipt of the goods.
4.3 We will use reasonable efforts to ensure that all details, descriptions, and prices of Products appearing on our Website are accurate. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
If we are unable to contact you, or if we do not receive a response, the order will be treated as cancelled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery and charge or refund any amounts as set out in our notification to you, shortly after receiving your reconfirmation using the same payment method used to place the order.
4.4 We are not obliged to fulfil an order if the price listed on the Website is incorrect (even after you have received an Order Confirmation).
4.5 Prices may change from time to time. Such changes will not affect an Order for which an Order Confirmation has already been issued.
5. Placing an Order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfil your order, you will receive an Order Confirmation, which constitutes our confirmation of receipt of your order. If there are supply issues or insufficient stock, we will inform you by email and refund any payments made.
5.2 A Contract is formed only when we send you an Order Confirmation and only in respect of the Product(s) listed in that Order Confirmation. These Terms form part of the Contract to the exclusion of all other terms.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate shipments at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or remove any material or content from the Website. We shall not be liable to you or any third party for removing any Product or editing or removing any material or content.
5.5 We reserve the right to refuse or reject any order placed by you at any time (even after an Order Confirmation has been sent). We shall not be liable to you or any third party for cancelling or rejecting an order.
5.6 If we cancel your order after receiving payment (including after sending an Order Confirmation), we will refund your payment in full.
6. Payment
6.1 You may pay for the Products through any of the payment intermediaries listed on our Website.
6.2 You may also pay for your order in whole or in part using a discount voucher provided by us. Promotional vouchers may only be entered online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you, including personal data, with such payment intermediaries.
6.4 We are not a regulated payment processor or money service provider and are not responsible for any failed payments or issues caused by payment intermediaries.
6.5 You are responsible for providing complete and accurate payment information, and all payments must be made using your own funds. By placing an order, you confirm that:
(a) the payment method used is yours;
(b) where applicable, you are the lawful holder of any promotional voucher; and
(c) you have sufficient funds or credit facilities to pay for the order.
6.6 We are not liable for any unauthorised use of your credit, debit, or prepaid cards by third parties, even if such cards have been reported as stolen. We reserve the right to notify relevant authorities (including credit reference agencies) of fraudulent payments or unlawful activity.
6.7 You shall not:
(a) reverse or attempt to reverse any payment made in respect of Products; or
(b) initiate any chargeback in relation to a payment made for Products.
6.8 You shall fully indemnify and hold us harmless in respect of any chargebacks or reversals of payments made by you and any losses, costs, liabilities, or expenses incurred by us arising out of or in connection with such chargebacks.
7. Delivery
7.1 We aim to deliver your order to the delivery address specified at checkout.
7.2 We provide an estimated delivery date at the time of checkout.
7.3 We may inform you if we expect to miss the estimated delivery date; however, we shall not be liable for any loss, liability, costs, damages, or expenses arising from late delivery to the extent permitted by law.
7.4 We may be unable to deliver Products to certain locations. In such cases, we will inform you and arrange cancellation and refund, or delivery to an alternative address confirmed by you.
7.5 Risk in the Product passes to you upon delivery at the delivery address, unless delivery is delayed due to your breach of these Terms. In such case, risk passes at the time delivery would have occurred but for your breach.
7.6 If you are unable to receive or collect your order, we may leave a notice with instructions for redelivery or collection by the carrier.
7.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery, or if you fail to collect the order from the carrier, we may charge you for any reasonable costs incurred in returning the order to the sender.
7.8 The goods shall be dispatched within 2–120 days after receipt of payment. The standard delivery time is approximately 20–30 business days and, in exceptional cases, up to 16 weeks, unless otherwise stated in the product description. The owner does not dispatch goods directly. The order is shipped by the manufacturer once the entire order is in stock at their facility.
7.9 All duties, charges, customs duties, taxes, or other governmental fees and declarations for the import of the Products to the delivery address are your responsibility and are not included in the price of the Products.
Deliveries may, in individual cases, result in additional costs for which the seller is not responsible and which shall be borne by the customer. In addition to shipping costs, such costs may include import duties or value-added tax (VAT), as the goods are shipped from a non-EU country (China). You are advised to consult our customer service before placing your order to determine whether customs duties apply to a specific Product.
Customs duties or import taxes are not paid by us and remain the sole responsibility of the buyer. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country.
As import regulations vary by country, you must check the applicable customs duties and VAT in your country before placing your order. It is the buyer’s responsibility to ensure full compliance with all laws and regulations of the importing country upon receipt of the goods.
8. Cancellation or Modification of Orders
8.1 Once an order has been placed via our Website, you may cancel or modify it by sending us an email.
8.2 Once an order has been packaged, it can no longer be cancelled or modified. Instead, the order must be returned to us in accordance with section 10 below.
As our goods are shipped from Asia, longer transit times may occur over which we have no control. If the goods are already in transit to you, cancellation is no longer possible. You must wait until you have received the goods and then return them to us. You may, of course, notify us of your cancellation in advance.
To ensure the fastest possible return processing, we request that you provide us with confirmation of shipment. Early reimbursement is possible at the earliest 16 weeks after receipt of the order if the goods have not been received.
8.3 As we operate a fully automated system, orders are activated immediately after dispatch. Therefore, we are unfortunately unable to interrupt the shipping process until delivery, and a refund prior to receipt of the goods is only possible within 24 hours after the order has been placed.
9. Defective Products
9.1 You acknowledge that the Products are standard products and are not custom-made to meet your specific requirements.
9.2 All product descriptions, information, and materials on the Website are provided “as is” and without warranties or representations of any kind, whether express or implied.
9.3 Images of the Products may vary slightly from the actual Product you receive.
9.4 If the Product you receive is defective, you may send us an email informing us of the return and include a photograph of the defective Product.
9.5 You may return the Product to us in accordance with section 10.
9.6 We will inspect the Product upon receipt. Processing times depend on your specific order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our sole obligation to you in respect of defective Products shall be, at our discretion, to:
(a) replace the Product and pay the delivery costs for delivering the replacement Product to the delivery address, provided that you return the defective Product to us; or
(b) reimburse you an amount equal to the price of the Product and the cost of returning the defective Product to us.
Such reimbursement will be made using the same payment method originally used for the order.
9.9 If we determine that the Product is not defective, we may, at our discretion, decide not to refund the purchase price and may require you to pay reasonable service charges, which may be charged to the payment method used for the order. We shall not be liable for any loss, liability, costs, damages, or expenses arising from this paragraph to the extent permitted by law.
10. Returns and Refunds
10.1 Our Return Policy forms part of these Terms and Conditions under which you may access and use our Website.
10.2 If you are not entirely satisfied with your order, you may send us an email notifying us of the return and return the Product to us. The withdrawal period is 30 days from the day on which you, or a third party designated by you (other than the carrier), received the last Product.
10.3 Return shipping costs are borne by the customer.
10.4 The Product must be received by us in order for the customer to be eligible for a refund. We will inspect the returned Product upon arrival.
10.5 You must ensure that the Product is returned to us in the same condition in which you received it and that it is properly packaged. The Product must be unused, labels must not have been tampered with, and the Product must be in its original packaging.
If a Product is returned in an unsuitable condition, we reserve the right to refuse acceptance of the return.
10.6 Our processing time for returns depends on your specific order.
10.7 If we are satisfied with the condition of the returned Product, we will send you an email confirming approval of your return. Once approved, the refund will be processed shortly using the payment method originally used for the order.
10.8 The return is deemed completed once we have physically received the goods.
10.9 As our goods are shipped from Asia, longer transit times may occur over which we have no control. If the goods are already in transit to you, cancellation is not possible. You must wait until you have received the goods and return them to us. You may notify us of your cancellation in advance.
To ensure the fastest possible return processing, we request that you provide us with confirmation of shipment. Early reimbursement is possible at the earliest 16 weeks after receipt of the order if the goods have not been received.
11. Vouchers
11.1 You may use promotional vouchers or discounts when making payments for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered at the checkout page.
11.3 Once applied, the voucher or discount will be reflected in the total order amount at checkout.
11.4 Only one promotional voucher or discount may be used per order.
11.5 Promotional credit does not accrue interest and has no cash value.
11.6 If the value of a promotional voucher is insufficient to cover your order, you may pay the difference using another payment method available on the Website.
11.7 If you use a promotional voucher for an order that is subsequently returned, the value of the promotional voucher will not be refunded. However, any amount paid using a separate payment method may be refunded.
12. Acceptable Use
12.1 You must not (“Prohibited Use”):
(a) use our Website in any way that causes, or may cause, damage to the Website or impairment of the performance, availability, or accessibility of the Website;
(b) use our Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
(c) use our Website to copy, store, host, transmit, send, use, publish, or distribute any material consisting of (or linked to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious software;
(d) systematically or automatically collect data (including scraping, data mining, data extraction, or data harvesting) on or in relation to our Website without our express written consent;
(e) access or otherwise interact with our Website using any robot, spider, or other automated means;
(f) violate the directives set out in the robots.txt file for our Website;
(g) use data collected from our Website for direct marketing activities (including email marketing, SMS marketing, telemarketing, or direct mail);
(h) use data collected from our Website to contact individuals, companies, or other persons or entities;
(i) use or direct the Website to interact with any device unless expressly authorised to do so;
(j) use the Website infrastructure, directly or indirectly, to initiate, propagate, participate in, direct, or attempt any hacking activities, or to send bandwidth-consuming, malicious, or potentially harmful network messages to any device;
(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or gain access to the structure or source code of the Website (whether to create derivative works or otherwise);
(l) use or access the Website to create a similar or competing product or service, or to provide benchmarking or comparative product studies to any third party;
(m) sell, assign, sublicense, transfer, distribute, or lease your access to the Website;
(n) make the Website available to any third party through a private computer network;
(o) edit or otherwise modify any content or paper or digital copies of any materials printed or copied from our Website;
(p) use the Website in any manner prohibited by any applicable law or regulation.
(q) conduct any unauthorised investigation or place any unauthorised order; or
(r) place speculative, false, or fraudulent orders.
12.2 You acknowledge that you shall be liable to us for any damage, loss, liability, costs, or expenses suffered or incurred by us as a result of, or in connection with, any Prohibited Use committed or permitted by you.
12.3 You agree to notify us as soon as reasonably practicable after becoming aware of any person engaging in Prohibited Use. You shall provide reasonable assistance in any investigation we may conduct based on information provided by you in this regard.
12.4 You must ensure that all information you provide to us via our Website, or in connection with our Website or the Products:
(a) is true, accurate, current, complete, and not misleading;
(b) complies with all applicable laws and regulations;
(c) does not infringe the privacy, data protection, confidentiality, intellectual property rights, or other rights of any person; and
(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, unlawful, or otherwise objectionable.
12.5 You shall immediately provide us with any documents or other information we request to verify your identity. You must promptly update any information you provide to ensure that all information held by us is at all times complete and accurate.
12.6 You must comply with all applicable laws in relation to your use of the Website. It is solely your responsibility to ensure such compliance, whether based on your country of residence, the location from which you access the Website, or otherwise.
12.7 Please notify us by email if you discover any material or activity on our Website that breaches these Terms.
13. Website Links
13.1 Links from our Website to third-party websites and resources are provided for information purposes only. Such links shall not be construed as an endorsement or approval by us of those linked websites or resources or of any information obtained from them.
13.2 You acknowledge and agree that we have no rights or control over the content of third-party websites or resources linked to or referenced on our Website.
13.3 You may link to our homepage, provided you do so in a manner that is fair and lawful and does not damage or take unfair advantage of our reputation.
13.4 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement by us where none exists.
13.5 You must not create a link to our Website from any website that you do not own.
13.6 You must not frame our Website on another website or create a link to any part of our Website other than the homepage.
13.7 We reserve the right to withdraw linking permission without notice.
13.8 The website from which you link must comply in all respects with the content standards set out in our Acceptable Use Policy (see section 12 above).
13.9 Please contact us to obtain prior written approval for any link to our Website that does not comply with this section 13.
14. Intellectual Property Rights
14.1 The code, structure, and organisation of the Website are protected by intellectual property rights.
14.2 We are the owner or licensee of all intellectual property rights in our Website and in the content and materials published on it. These works are protected worldwide by applicable laws and treaties. All such rights are reserved.
14.3 You may use the Website and its content solely for your personal and non-commercial use and in accordance with these Terms. Website content includes content relating to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights belonging to us.
14.5 You may not use our trademarks without our prior written consent, unless they form part of material you use (and reproduce accurately) in accordance with section 13.
15. Privacy Policy
15.1 Our Privacy Policy forms part of these Terms under which you may access and use our Website.
15.2 We use cookies on our Website. We also use cookies to understand how our customers prefer to view and use our Website. By accepting these Terms, you also consent to our use of cookies for these purposes. For further information about cookies, please refer to our Privacy Policy.
15.3 If you provide us with personal data, we shall process such personal data in accordance with your instructions from time to time and shall implement reasonable security measures to protect such data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
15.4 Unless specific precautions have been taken or otherwise agreed in writing, information and documents generated in the course of the sale of Products may be shared by us and may, in particular, be accessible in electronic form to our employees, officers, advisers, or agents.
16. Viruses
16.1 We do not guarantee that our Website will be secure or free from bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programs, and platform in order to access our Website. You should use your own antivirus software.
16.3 You must not misuse our Website by knowingly introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.
16.5 You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we believe that you have breached this section 16, your right to use our Website will cease immediately. We may report any breach to the relevant law enforcement authorities where required by applicable law.
17. Liability
17.1 Subject to section 17.13, we disclaim all liability to the fullest extent permitted by law and accept no responsibility for any loss suffered by you or any other person arising out of or in connection with:
(a) third-party content or user content;
(b) our content, including the accuracy, completeness, or timeliness of such content;
(c) the Products, including their quality, images, descriptions, specifications, conformity with description, or fitness for a particular purpose;
(d) reliance on information contained in these Terms, on our Website, or in features offered through them;
(e) inability to access the Website, or that access may be interrupted, partial, or error-prone at any time; and
(f) any failure or delay in performance of any obligation by us where such failure or delay results from circumstances beyond our reasonable control, including but not limited to telecommunications failures, power outages, terrorism, fuel strikes, severe weather, computer failures, supplier delays, labour disputes, or absence of personnel due to illness or injury. The time for performance shall be extended accordingly.
17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profit, loss of business opportunity, loss of goodwill, loss of savings or benefits, or for any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage.
17.3 Our total liability arising directly or indirectly out of these Terms (including your purchase of Products under these Terms), and not otherwise excluded, shall be limited to the greater of USD 1,000 or five (5) times the price paid by you for the Products giving rise to the claim. This limitation shall be reduced by any unpaid amounts owed by you to us.
17.4 Any claim for breach of contract, tort (including negligence), breach of statutory duty, or otherwise arising out of or in connection with these Terms must be brought within one (1) year from the act or omission giving rise to the claim.
17.5 Except to the extent that claims cannot be excluded or limited by law, no claim may be brought personally against any of our employees, officers, advisers, or agents involved in the performance of the relevant obligations.
17.6 All representations, warranties, guarantees, conditions, undertakings, and obligations implied by statute, common law, custom, trade usage, course of dealing, or otherwise (including implied warranties of satisfactory quality, conformity with description, or fitness for purpose) are excluded to the fullest extent permitted by law.
17.7 A claim may only be brought against us (including our employees, officers, or advisers) arising from an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters.
in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising out of a single matter.
17.8 The limitations set out in this section 17 apply to our aggregate liability to you (including any third party for whom we may be liable, whether with or without our consent) in respect of any claim. You and all such other persons shall together be entitled to recover from us only once in respect of the same loss.
17.9 Where a limitation of liability applies irrespective of amount, such limitation applies to the entire provision of services or supply of Products by us. There shall be no separate aggregate limits of liability applicable to you, any group company of which you form part, or any person nominated by a business user.
17.10 If we are jointly liable to you with another party, we shall be liable only for the portion of liability reasonably attributable to our fault. We shall not be required to pay the portion attributable to the fault of another party for which that party would otherwise be liable.
17.11 Any liability of ours to you shall be reduced by the proportion for which another party would have been liable if either:
(a) you had also brought proceedings or made a claim against that other party; or
(b) we had brought proceedings or made a claim against that other party under the Civil Liability (Contribution) Ordinance or similar legislation in any relevant jurisdiction.
17.12 In determining whether other parties are liable to you, no account shall be taken of your inability to pursue remedies against another party because claims against that party are time-barred, the party lacks sufficient assets, the party relies on exclusions or limitations of liability, or the party no longer exists.
17.13 Nothing in these Terms excludes or limits our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or fraudulent misrepresentation;
(c) for any other liability which cannot be excluded or limited under the law applicable to the relevant claim, including any restriction on our ability to limit liability; or
(d) where applicable law requires a minimum level of liability, in which case that minimum amount shall be deemed to apply in place of any lower limitation otherwise stated herein.
17.14 These provisions set out an exhaustive statement of the remedies available to either party or any third party arising out of or in connection with these Terms.
18. Indemnification
18.1 Upon request, you shall fully indemnify and hold harmless the Indemnified Parties against all claims, costs, and losses of any kind suffered or incurred arising out of or in connection with:
(a) any material breach by you of these Terms;
(b) fraud, negligence, misconduct, or recklessness in relation to your obligations under these Terms; and
(c) your use of our Website.
18.2 We shall be entitled to recover from you all reasonable out-of-pocket costs incurred in connection with any indemnity claim, and such costs shall be payable upon demand.
19. Force Majeure
19.1 If a Force Majeure event continues for more than one week, we may terminate these Terms immediately by written notice without liability, except for the refund of any Product paid for but not delivered.
19.2 We reserve absolute discretion in determining the solution to fulfil our obligations under these Terms in the event of Force Majeure.
20. Variations
20.1 We may amend these Terms from time to time. We will notify you in advance of any material changes that we believe may adversely affect you. The Terms in force at the relevant time shall apply to your use of our Website and any Products offered through it.
20.2 If you do not agree to the amended Terms, you must cease using our Website and purchasing our Products.
20.3 If you have expressly agreed to these Terms, we will request your express consent to any revised Terms before you place your first order following the amendment taking effect. If you do not provide such consent within the specified timeframe, you must cease using the Website and purchasing our Products.
21. Your Breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we reasonably suspect that you have breached them, we may:
(a) issue one or more formal warnings;
(b) temporarily suspend your access to our Website;
(c) suspend processing of an order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our Website;
(f) block computers using your IP address from accessing our Website;
(g) contact your internet service provider(s) and request that they block your access; or
(h) commence legal proceedings against you for breach of contract or otherwise.
21.2 If we suspend, prohibit, or block your access to our Website, you must not take any action to circumvent such suspension, prohibition, or blocking.
22. Termination and Suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend the provision of the Website at any time, with or without cause and with or without notice.
22.3 Without prejudice to section 22.2, we may suspend or terminate your access if your use of the Website causes or risks legal liability of any kind or interferes with the use of the Website by others.
22.4 Where possible, we will attempt to notify you in advance of suspension or termination. However, we may, at our sole discretion, suspend or terminate access immediately and without prior notice.
22.5 We do not guarantee that our Website will always be available or uninterrupted. We may discontinue, suspend, withdraw, or restrict availability of all or part of the Website for business or operational reasons. You are not entitled to any compensation or payment if the Website is discontinued, suspended, withdrawn, or modified.
23. Consequences of Termination
23.1 Upon termination of these Terms, any obligation to provide services to the Customer shall immediately cease.
23.2 Under no circumstances shall you be entitled to compensation for loss of rights, loss of goodwill, or any other loss arising from termination of these Terms.
23.3 Termination shall not affect any rights that have already accrued and shall not affect provisions that are intended to survive termination. Sections 17 (Liability) and 18 (Indemnification) shall survive termination.
24. General Provisions
24.1 You may not assign your rights under these Terms.
24.2 The rights, powers, and remedies in these Terms are cumulative and not exclusive of those provided by law.
24.3 We outsource the hosting of the Website to a third party.
24.4 If any provision is held invalid or unenforceable under applicable law, that provision shall be valid to the fullest extent permitted by law. The invalidity of one provision shall not affect the validity of any other provision.
24.5 Failure or delay in exercising any right shall not constitute a waiver. Any waiver of a breach shall not constitute a waiver of any subsequent breach.
24.6 The exercise of rights under these Terms is not subject to the consent of any third party.
24.7 These Terms are for the benefit of you and us and are not intended to benefit or be enforceable by any third party.
25. Governing Law
25.1 These Terms and any dispute or claim (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference, or claim arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration in Hong Kong. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one arbitrator. The arbitration shall be conducted in the English language.
26. Company Information
Maison Lioré
Email: support@maison-liore.com
27. Interpretation
27.1 In these Terms:
“Contract” means your order for Product(s) accepted by us in accordance with section 4.3;
“Customer” means any natural person placing an order on the Website;
“Delivery Address” means the delivery address specified in the relevant Order;
“Estimated Delivery Date” means the estimated delivery date of an Order;
“Force Majeure” means any event beyond our reasonable control preventing or delaying performance, including war, natural disaster, pandemic, terrorism, fire, flood, governmental action, closure of airports or ports, or commercial disputes not involving the affected party;
“Indemnified Parties” means us, any affiliated company, and their respective officers, employees, contractors, and agents;
“Intellectual Property Rights” means all intellectual property rights including patents, trademarks, design rights, copyrights, database rights, trade secrets, and similar rights;
“Order” means an order submitted by you via our Website;
“Order Confirmation” means our email confirming your Order;
“Payment Intermediary” means a third party used by us for payment processing;
“Product” means a product offered on our Website;
“Website” means the Maison Lioré website;
“Website Infrastructure” means all systems (including code) enabling the Website.
27.2 References to “sections” refer to sections of these Terms.
27.3 Headings are for convenience only and do not affect interpretation.
27.4 Words in the singular include the plural and vice versa. References to persons include individuals, companies, corporations, and partnerships.
If you have questions regarding these Terms, the Website, or the Products, please contact us by email.
About Maison Lioré
Welcome to Maison Lioré, your online fashion destination for refined women’s and men’s style. We are driven by a passion for contemporary elegance, premium quality, and distinctive pieces that elevate everyday dressing.
Our Mission
At Maison Lioré, we believe everyone deserves to look and feel their best. That is why we carefully curate a diverse collection of high-quality garments that reflect modern trends while maintaining timeless sophistication. Whether you are searching for a statement outfit for a special occasion or elevated everyday wear, Maison Lioré offers pieces designed to inspire confidence.
Why Choose Maison Lioré?
• Extensive collection: A wide range of women’s and men’s fashion.
• Always on trend: We continuously update our collection with the latest styles.
• Unique pieces: Exclusive designs you will not find elsewhere.
• Customer-focused: Dedicated support and personal service.
• Effortless online shopping: Secure payments and careful home delivery.
Team Maison Lioré
We hope you are as passionate about Maison Lioré as we are. If you have any questions or need assistance finding the perfect outfit, please do not hesitate to contact us.